Resource Library | PEN Provider Resource Center

Download Materials

Here is a collection of downloadable material to help Providers and Agents get the most out of Integrated eContracting through PEN. While the material is created by PEN, it is for Provider and Agent use to help empower your team members. PEN is happy to help you customize these materials to better suit your business and environment.

Agent Leadersh ip Guide

Agents are essential to the success of a dealer from top to bottom. This guide covers the key points related to Integrated eContracting.

Agents are a Coach!

Provider G uide

Providers are often held accountable for all things related to product sales in the dealership, even the things they cannot always control.

Get in control of your best practices!

Dealer On boarding

Successful integration begins with the dealership. The efforts are supported by Agents, Dealer System Providers and Product Providers.

Get the Dealer started on the right foot!

Getting Help From PEN

Why is there no "bat phone"? Dealers are sole interface for integration support in their software. Getting help from PEN depends on the situation.

Dealer Vital Signs

You can't solve issues you can't see. Ask the right questions and start dealers on the path to success.

Don't wait for your dealers have health issues.

Setup Checklist

A generic checklist of common tasks for dealers to get setup in their menu for Integrated eContracting.

System Specific versions available.

Setup Checklist